Effective Date: September 27, 2024
1. Thank you for using Cramify!
① Mathpresso Americas LLC (hereinafter “Cramify Team,” “we” and “us”) is committed to providing the best educational service that anyone can easily and inexpensively access. Thank you for joining the efforts of Cramify Team. If, for any reason, you (hereinafter “you”) are not completely satisfied with a purchase, we invite you to review our policy on refunds.
② The following terms are applicable for any services that you purchased from us. Terms not otherwise defined in this Refund Policy shall have the meanings ascribed to them in the Terms & Conditions.
2. Canceling your subscription
① For services requiring subscription, subscription fees are billed in advance for the applicable subscription period (monthly, annually, or as otherwise described at the point of purchase) and your subscription will automatically renew at the end of each subscription period.
② You can cancel your subscription at any time through your account settings on our website. If you cancel your subscription, your access to the service will continue until the end of the current billing cycle and your subscription will no longer renew at the end of the subscription period.
3. How our subscription refunds work
① Refunds for monthly subscriptions are not available.
② Annual subscriptions are refundable on a prorated basis for the remaining full months of the subscription period. The refund amount will be calculated by charging the original monthly fee ($9.99) for the months already used and refunding the remaining balance. Partial months will not be refunded.
③ Refunds may be subject to limitations or exceptions as described at the point of purchase or as permitted by applicable laws and regulations.
4. How to request a refund
① To request a refund, please contact Cramify Team via email or through the customer service center on our website. Provide your account information and the reason for the refund request.
② Refund requests will be processed within a reasonable timeframe, typically within 14 business days from the date of the request.
③ Approved refunds will be credited back to the original payment method used for the purchase.
By requesting a refund, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.
See past Refund Policy
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